May 19, 2011 12:30 PM
Ontario is creating a registry of personal support workers (PSWs) that will better recognize the work they do for Ontarians, while helping to better meet the needs of the people they care for.
PSWs will have the opportunity to sign up with the registry and provide key information such as: contact information, current employment, educational background and years of experience. Employers and the public could use the registry to verify this important information, and employers would be better informed to meet patient needs.
PSWs provide care to seniors, people with disabilities and those with complex health needs. This registry will enable the government to work in partnership with PSWs to better meet the health needs of these vulnerable groups, leading to improved health outcomes.
The registry will be up and running no later than the summer of 2012.
Today's announcement is part of the government's Open Ontario Plan to provide more access to health care services while improving quality and accountability for patients.
"Ontarians rely on the invaluable contributions that personal support workers make to our health care system. The registry provides recognition for the vital role they play and improves access to Ontarians who are in need of their services."
– Deb Matthews
Minister of Health and Long-Term Care
"Personal support workers are an integral part of the health care system in Ontario. A registry is a step in the right direction to recognize the important work carried out by these professional caregivers everyday. We look forward to working with government on behalf of PSWs on this important initiative."
– Lori Holloway Payne
Director, Personal Support Network of Ontario
"A registry for Ontario's Personal Support Workers is a significant step toward providing the best possible care and support to Ontario's vulnerable citizens...the sick, elderly and children cared for by PSWs. OPSWA's hope is that the registry will create much-needed standardization of training, as well as establishing accountability for both PSWs and employers. As PSWs get the recognition and professionalism they deserve, the healthcare profession, the community, and PSWs will all benefit."
– Miranda Ferrier
President, Ontario Personal Support Worker Association
"Care in the community is often an intimate encounter between client and staff. This registry is a positive move which will increase safety for clients and caregivers, aid organizations and individuals in hiring qualified PSWs; and reinforce public confidence in our health system."
– Susan Thorning
CEO, Ontario Community Support Association
"The creation of a registry of Personal Support Workers will provide peace of mind to seniors and their family caregivers, and increase access to quality care. This is an important first step in strengthening home care in Ontario, and lays the foundation for enhanced training of PSWs."
– Sharleen Stewart
President, Service Employees International Union
"I feel the role Personal Support Workers play in the health system is finally being recognized in this province with the creation of a registry and the hosting of Personal Support Worker Day."
– Yvonne Greaves
PSW, Circle of Care Home Care Services Toronto