New motive power parts person training strengthens customer service, safety
TORONTO, Aug. 22 /CNW/ - The Ontario Ministry of Training, Colleges and Universities, working with the automotive and motive power service industry, has introduced apprenticeship training for workers who sell or supply vehicle parts. This is the first new skilled trade training introduced under the Apprenticeship and Certification Act.
The training for a motive power parts person not only increases service and safety for customers but also strengthens the profitability of parts departments in dealerships, garages and transit yards by making more effective use of employees' skills.
A motive power parts person orders, receives, stores, displays and sells parts and products for automobiles, trucks, buses and transit equipment as well as heavy equipment used at construction sites and in mining and forestry projects.
In addition to sound product knowledge and an understanding of inventory control, certified workers in this skilled trade have a familiarity with computer applications and programs to assist them with financial and other records keeping. They also possess a knowledge of customs and excise regulations, and excellent communication skills.
Skilled workers and apprentices are employed by car and heavy equipment dealerships, motive power repair shops, transit yards, major construction firms and any place that maintains or uses a fleet of vehicles or heavy equipment.
Although training and certification is not mandatory to work as a motive power parts person, training is highly recommended to ensure the skills of workers meet standards set by industry.
How was the training developed?
In 1998, certified heavy duty mechanics and their employers requested the ministry to help create apprenticeship training for the trade of motive power parts person to provide workers with the skills necessary to ensure parts departments provide effective and safe service.
Training for the trade was developed with guidance from:
AC Delco Go Transit
Canadian National Railways Hertz Matthews
Canadian Tire Corporation head Hitachi, Construction Machinery
office and interested dealers Honda Canada
Chapman Auto Electric Hub International Equipment
Chrysler, Canada Laidlaw
Cummins Ontario Inc. Mack Trucks, Canada
Ford Motor Company: customer Mr. Transmission
service office and interested dealers Ontrac Equipment Services
Freightliner Mid-Ontario Snap On Tools
General Motors Fleet Central Subaru Canada
Region Training and interested dealers Toromont-CAT
Volvo Trucks Canada
Toronto Transit Commission
Classroom training for the trade of motive power parts person is now available at the following community colleges:
Durham St. Clair
Fanshawe Sir Sanford Fleming
What skills are required to train as an
apprentice motive power parts person?
Training for this skilled trade is best suited for people with a Grade 12 diploma who enjoy helping customers, are interested in computers and technology, and like working around cars, trucks, buses and heavy equipment.
For further information: Contact the local Workplace Support Services office, or call the Ontario government training hotline: 1-888-JOBGROW or in Toronto (416) 326-5656