ServiceOntario Centre Means Better Access to Government Services for Guelph Area Residents

Archived Release

ServiceOntario Centre Means Better Access to Government Services for Guelph Area Residents

Ministry of Consumer Services

Centre Provides Wide Range of Services and Information GUELPH, ON, April 7 - The Ontario government is making it easier for people to access Ontario government services and information with the ServiceOntario Centre in Guelph, said Parliamentary Assistant to the Minister of Government Services and Guelph-Wellington MPP, Liz Sandals, today. "The people of Ontario asked for more convenient services and we're delivering," said Sandals. "This one-stop shopping option is making it easier for Guelph-area residents to get a wide range of provincial government information and services in one location." Guelph-area residents can visit the local ServiceOntario Centre for Internet access to government information and services, Ministry of Natural Resources' licences, birth, death and marriage certificate applications, and many other services. ServiceOntario gives people new options, like a 15-day money-back guarantee for birth certificates submitted online. Residents can also pick up a wide range of publications and forms. ServiceOntario is providing simpler, more streamlined and better- integrated services to people across the province. Centres are now open in 63 locations including Geraldton, North Bay, Owen Sound, Peterborough and Ottawa. "The Guelph ServiceOntario Centre is part of the McGuinty government's commitment to build a modern government that delivers high-quality, cost- effective and accessible services to the public," Sandals said. The Guelph ServiceOntario Centre is located at 1 Stone Road West and serves 300,000 people in the City of Guelph, County of Wellington and surrounding communities. For more information, visit www.ServiceOntario.ca or call 1-800-267-8097. Disponible en français www.mgs.gov.on.ca Backgrounder ------------------------------------------------------------------------- GUELPH SERVICEONTARIO CENTRE Overview The Guelph ServiceOntario Centre provides one-stop, convenient access to government services and information. ServiceOntario Guelph The Guelph ServiceOntario Centre is located at 1 Stone Road West. It serves more than 300,000 people in Guelph, the County of Wellington and surrounding communities. The centre receives more than 3,000 client inquiries monthly. The centre provides the following services for individuals and businesses. Services for individuals: - Application forms for birth, marriage and death certificates, Social Insurance Numbers and Workplace Safety and Insurance Board services - Life events information packages such as "Lost Wallet" and "Getting Married" - Answers to frequently asked questions about government services - Referrals to government staff and agencies who can provide specialized help - Internet access to search government programs and services - Health card registration services (by appointment only; call 1-888-376-5197) - Government publication orders using Publications Ontario Online, the Ontario government's virtual bookstore - Free government publications, including Ontario Parks Guide, fishing and hunting regulations and power of attorney kits - Ministry of Natural Resources' licences, permits and big-game draw application drop off - Ministry of Labour, Ministry of Transportation and Ministry of Agriculture, Food and Rural Affairs' publications - Intake service for Ministry of Labour claim forms and Ontario Rental Housing Tribunal application filing - Land registry office services for Wellington County - Abstracts - Deed Transactions - Commissioner of Oaths for Wellington County, provincial government forms and Certified True Copies Services for businesses: - Access to the ServiceOntario website, www.ServiceOntario.ca - Access to online government services including business name registration and renewal, business name search and change of business information - Online applications for Retail Sales Tax vendor permit and Employer Health Tax account number - Ministry of Finance returns and non-cash payments drop off Disponible en français www.mgs.gov.on.caFor further information: Paul de Zara, Minister's Office, (416) 327-3072; Jason Wesley, Ministry of Government Services, (416) 327-2805