Online marriage and death certificates in 15 days, guaranteed

Archived Release

Online marriage and death certificates in 15 days, guaranteed

Ministry of Consumer Services

ServiceOntario Makes It Faster And Easier To Get Important Documents TORONTO, Jan. 15 - The Ontario government is implementing a 15-day money-back guarantee for marriage and death certificates through ServiceOntario, Minister of Government Services Gerry Phillips announced today. "Whether celebrating a marriage or dealing with the loss of a loved one, Ontarians don't want to spend a lot of time filling out government forms and waiting for them to arrive," said Phillips. "That's why we have introduced a series of 15-day money-back guarantees to ensure that Ontarians can easily access the services they need as quickly as possible." This announcement builds on the success of the online birth certificate service guarantee. To be eligible for these guarantees, the birth, marriage or death must already be registered with the Office of the Registrar General. Applications must be accurate and complete, and submitted online at www.serviceontario.ca. If an application is eligible for the guarantee and the certificate is not mailed within 15 business days, it's free. Marriage and death certificates are used to prove that a marriage or death occurred in Ontario and may be needed to access insurance, health benefits and pensions. Death certificates are also often needed to settle estates. "People have told us they want more convenient, timely and consistent service, and we've listened," said Phillips. "The McGuinty government was the first in North America to offer a money-back guarantee for online birth certificate applications, and today's announcement builds on that service's incredible 99.7-per-cent success rate." Marriage and death certificate applications have been available online since July 2006. They are safe and secure, using technology similar to online banking. Clients can still submit applications by mail or in person, but these take more time to process. Disponible en français www.serviceontario.ca Contact Info For further information: Paul de Zara, Minister's Office, (416) 327-3072 - office, (647) 388-9671 - cell; Ciaran Ganley, Ministry of Government Services, (416) 325-8659 HELP | CONTACT US | PRIVACY | IMPORTANT NOTICES © Queen's Printer for Ontario, 2008-2009 — Last Modified: February 15, 2009 For further information: Paul de Zara, Minister's Office, (416) 327-3072 - office, (647) 388-9671 - cell; Ciaran Ganley, Ministry of Government Services, (416) 325-8659