Ontario Issues More Than 500,000 Online Birth Certificates

Archived Release

Ontario Issues More Than 500,000 Online Birth Certificates

Ministry of Consumer Services

Integrated Birth Registry Is Making It Easier For Ontario Families HAMILTON, ON, Jan. 25 - More than 500,000 Ontarians who have welcomed a new baby in their lives since 2005 are also warmly embracing the online service that guarantees quick delivery of their child's birth certificate. "Parents have a lot on their minds after a baby is born, so we're happy to take the hassle out of registering the birth and getting a birth certificate," said Government and Consumer Services Minister Ted McMeekin Friday at St. Joseph's Healthcare in Hamilton. "This online service simply gives parents worry-free access to what they want and when they want it." In 2005, ServiceOntario introduced North America's first money-back service guarantee for birth certificates ordered online. With a 99 per cent success rate, ServiceOntario has delivered over a half-million of those documents within 15 business days. Before securing the birth certificate service guarantee, parents have to register newborn births with the Ontario government. That is getting easier as well. An integrated birth registration system, now being rolled out across Ontario, already has new parents and hospital professionals applauding the service. "This is a fantastic service," said Marnie Buchanan, nurse manager of the maternal child program at St. Joseph's Healthcare Hamilton. "It's so easy and simple to use that someone obviously built it with new parents in mind." Offered in co-operation with Service Canada, it allows parents to register their child's birth online and apply for a birth certificate and Social Insurance Number at the same time. And right in the hospital. "In all aspects, we are revolutionizing government services," said McMeekin, pointing out that the newborn registration system is now available in Hamilton and other municipalities in Halton, Niagara and Peel regions. It is expected the birth registration service will be available across Ontario by 2009. ServiceOntario, meanwhile, has also expanded its guaranteed service to include marriage and death certificates. Disponible en français www.mgs.gov.on.ca Backgrounder ------------------------------------------------------------------------- ONLINE OPTIONS AT SERVICEONTARIO.CA Contact Info Newborn Registration Service The final phase of the newborn registration service that reduces paperwork and simplifies a complicated process for new parents, is being expanded to nine new municipalities across Ontario. A joint project between ServiceOntario and Service Canada, the fully electronic online service is being phased in across Ontario to let parents register their child's birth and apply for their birth certificate and Social Insurance Number (SIN) at the same time. It eliminates the need to print, sign or mail documents. This process significantly reduces processing times and eliminates birth registration fees. For more information on this service, go to www.serviceontario.ca/newborn. The service is expected to be implemented across Ontario by 2009. It is currently being expanded to the following municipalities: ------------------------------------------------------------------------- Region Municipality Hospital Midwife practice group ------------------------------------------------------------------------- Halton Burlington Joseph Brant Memorial Hospital The Burlington Midwives ---------------------------------------------------------------- Georgetown Halton Healthcare Services, Midwifery Care of Peel Georgetown General and Halton Hills ---------------------------------------------------------------- Milton Halton Healthcare Services, Georgetown General Not applicable ------------------------------------------------------------------------- Hamilton Hamilton St. Joseph's Healthcare Hamilton Hospital The Hamilton Widwives -------------------------------------------------- Hamilton Health Sciences, Community Midwives of McMaster University Hamilton Medical Centre ------------------------ Midwifery Care Hamilton ------------------------------------------------------------------------- Niagara Grimsby West Lincoln Memorial Access Midwives ---------------------------------------------------------------- Niagara Niagara Health System, Falls Greater Niagara General Not applicable ---------------------------------------------------------------- St. Niagara Health System, Niagara Midwifery Catharines St. Catharines General Practice ---------------------------------------------------------------- Welland Niagara Health System, Sages-Femmes Welland Hospital Renaissance Midwifery ------------------------------------------------------------------------- Peel Mississauga Trillium Health Centre, Midwifery Care of Peel Mississauga site and Halton Hills ------------------------- Credit Valley Hospital ------------------------------------------------------------------------- In municipalities where the new service is not available, parents can complete the registration form online, then print, sign and mail it to the local municipality. Their child's birth certificate and SIN will be automatically processed and sent to parents once the birth is registered, eliminating the need to complete several applications. Other services ServiceOntario offers a number of other services online: - Birth, marriage and death certificates come with service guarantees when submitted over the Internet. If ServiceOntario does not meet the service standard for eligible applications, your certificate is free. - Birth certificates are guaranteed to be delivered in 15 business days. For a surcharge, a birth certificate is guaranteed delivered in five business days or it's free. - Marriage and death certificates are guaranteed to be mailed within 15 business days. These certificates are also guaranteed delivered in five days for a surcharge. All applications offered online are also available in paper forms. All ServiceOntario online applications use secure web technology similar to online banking. They have been rigorously tested and reviewed by external IT security experts. The application is monitored to protect personal information. Disponible en français www.mgs.gov.on.ca For further information: Ciaran Ganley, Ministry of Government and Consumer Services, (416) 325-8659; Greg Dennis, Minister's Office, (416) 327-3072 HELP | CONTACT US | PRIVACY | IMPORTANT NOTICES © Queen's Printer for Ontario, 2008-2009 — Last Modified: February 15, 2009 For further information: Ciaran Ganley, Ministry of Government and Consumer Services, (416) 325-8659; Greg Dennis, Minister's Office, (416) 327-3072