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Strengthening Education, Protecting Students

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Strengthening Education, Protecting Students

Ontario's new Training Completion Assurance Fund helps to protect the investments of students attending registered private career colleges in the province.

As of January 1, 2009, students can make claims to the fund in the event of a sudden closure of a registered private career college.  Students can receive support to complete their training at another institution, or a partial or full refund of the fees they paid.

The Ministry of Training, Colleges and Universities worked with the private career college sector to establish the fund.  It is administered by the government and supported by mandatory premiums paid by registered private career colleges. 

Students can contact the Private Career College Compliance Unit at 416-314-0500 or 1-866-330-3395 to find out more about the fund and to make a claim.

Supporting Students

The Training Completion Assurance Fund is part of legislation that came into effect in 2006 to ensure students at private career colleges get the education and training they are promised.  Under the new Private Career Colleges Act, 2005:

  • Academic records are protected.  Private career colleges must give students access to their transcripts for 25 years.
  • Students are protected from misleading advertising.  Private career colleges must comply with new marketing and advertising rules.
  • Students who have a complaint about a college will have their voices heard.  All colleges must have a student complaint procedure in place. Students can also submit a complaint form to the government.
  • International students receive better financial protection.  Private career colleges can collect no more than 25 per cent of the cost of a program from international students before the program starts.

Ontario will continue to work with private career colleges to ensure the education and training students receive meets high-quality standards.

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Education and Training Law and Safety Children and Youth