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Ontario Releases McMurtry Victim Services Report

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Ontario Releases McMurtry Victim Services Report

McGuinty Government Helping Victims Of Crime

Ministry of the Attorney General

Ontario has released a report on victim compensation by the Honourable R. Roy McMurtry. The province asked Mr. McMurtry to make recommendations on victim services following the Ombudsman's Report on the Criminal Injuries Compensation Board (CICB).

Mr. McMurtry's advice will help the province to accelerate integrating and making victim services more transparent by:

  • Providing victims of crime with a single point of access to supports and services in their communities through a new website and toll-free victim support telephone line.
  • Working with local community victim services, police and Crown attorneys to develop a protocol for informing victims about the services available to them.
  • Reporting annually to the public on provincially funded victim services and programs.

Ontario will use Mr. McMurtry's direction to build on improvements made to victim services since the Ombudsman's report in 2007, including:

  • Investing nearly $115 million in the CICB to benefit approximately 9,000 victims of crime and their families, including support for more adjudicators and staff to speed up the hearing process.
  • Reducing the CICB's caseload by hearing 40 per cent more cases than before -- which means approximately 1,000 more victims had their cases processed this year compared with last.
  • Providing direct assistance through the new Victim Quick Response Program, which covers emergency expenses in the immediate aftermath of violent crime.
  • Completing 90 per cent of the recommendations made in the Ombudsman's Report on the CICB.

In his report, Mr. McMurtry notes that Ontario "has been, and continues to be, a leader in providing assistance to victims of crime," and serves "as a model to other Canadian and international jurisdictions."

Quick Facts

  • Since 2003/04 over $546.3 million has been spent on victim services.
  • Ontario’s new Early Victim Contact program provides outreach to victims of domestic violence within 24 hours.
  • Ontario’s Victim Crisis Assistance Referral Service helped approximately 48,000 victims last year with immediate on-site service available 24 hours a day, seven days a week.

Background Information

Additional Resources


“Mr. McMurtry offers us helpful advice on how we can do more for victims when they most need our compassion and support. Ontario’s many advocates for victims of crime have shown tremendous leadership through the years — and now we have an opportunity to bring together our services and supports to make them more accessible.”

Chris Bentley

Attorney General

“As I stated in my report, I strongly believe that ‘crime victims are often the forgotten individuals of the criminal justice system’ and am therefore pleased by Attorney General Bentley’s commitment to ‘do more for victims when they most need our compassion and support’.”

Honourable R. Roy McMurtry

O.Ont., Q.C.



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