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Supports for Victims of Crime


Supports for Victims of Crime

Ministry of the Attorney General

The government's existing Victim Quick Response Program has been enhanced to better support victims, their immediate family members, and witnesses in the immediate aftermath of violent crimes. Starting October 1, 2019, victims of many violent crimes will be able to access Victim Quick Response Program + (VQRP+), which offers improved supports to help cover emergency and essential expenses, funerals and counselling costs. The program is for victims and families whose lives have been impacted by violence, including intimate partner violence, human trafficking, homicide, and hate crimes.

The enhanced VQRP+ makes support available to help cover the cost of:

  • Safety expenses
  • Various priority needs including
    • Travel, accommodation, and associated expenses
    • Dental expenses
    • Residential treatment for survivors of human trafficking
  • Practical assistance expenses
  • Crime scene clean-up
  • Funeral costs
  • Counselling services and associated transportation expenses, and
  • Supports for victims with serious injuries and for families of homicide victims.

Under the enhanced program, once VQRP+ receives completed submissions, it will make decisions within:

  • Three business days for supports for immediate needs, funeral expenses and additional supports for survivors of human trafficking
  • Five business days for counselling, residential treatment and associated transportation requests, and
  • Ten business days for homicide survivor support and serious injury support.

These changes address areas of service duplication and directly address the needs of vulnerable victims within days of a crime.

How VQRP+ can Support a Victim of Intimate Partner Violence

Safety and Immediate Supports:

  • In cases where a victim is in danger returning to their home and space is not immediately available in a women's shelter, they will be provided with transportation and accommodation.
  • If a victim is in a situation where they do not have access to necessities or money to buy them, they will be provided with immediate necessities, such as clothing and medication, and food cards to purchase meals and groceries.
  • The program will also cover replacement of identity documents destroyed by an abusive partner, and a cell phone.
  • Safety expenses such as home safety repairs, including repairing damages and installing motion sensors, a deadbolt and contact alarms, will be covered.

Medical and Related Expenses: VQRP+ can contribute to medical expenses due to violent crime, including dentistry to replace teeth damaged during the crime. Broken glasses can also be replaced.  

Counselling and Related Travel: Within five days a victim is connected to counselling services. In a case where travel is necessary, such as living in a rural area, travel costs for counselling sessions will be covered.

  • Children would also be entitled to supports through this program.
  • If a victim qualifies for serious injury supports, they would be eligible for an additional $1,000.

How VQRP+ can Support a Survivor of Human Trafficking

Safety and Immediate Supports:

  • When a victim of human trafficking escapes, the police connect the victim with an organization that arranges accommodation in a hotel, and food cards to purchase meals, groceries and necessities.
  • Human trafficking survivors can receive supports to meet additional needs, such as replacement of government documents, cell phone, and a storage locker for their belongings.
  • When stable housing is obtained, safety measures, such as door bars, window and door contact alarms, are installed and the costs covered.

Medical and Related Expenses: VQRP+ will contribute to a victim's medical and dental work including eyeglass repairs, eye exam and removal of tattoos/branding. Once immediate needs have been addressed, victims can also access 30-day in-patient programs to support issues related to addictions and trauma.

Counselling and Related Travel: Upon completion of the 30-day in-patient program, arrangements are made for additional counselling to address trauma and related issues.

How VQRP+ can Support the Family of a Homicide Victim

Safety and Immediate Supports:

  • Immediate family of a deceased victim will have their travel and accommodation in a hotel covered. If the family is displaced from their home due to the crime, they are provided with food cards to purchase meals and groceries while they are out of their home.
  • Travel costs for a spouse to attend the Coroner's Office to identify the body, as well as costs for child care while they are away from the children, are covered.
  • Safety measures to ensure the family's protection, such as a deadbolt and contact alarms, are covered. Costs for professional crime scene clean-up services (after the police investigation is complete) are also provided.

Death Benefit and Funeral Expenses: Homicide survivor benefits and coverage of funeral expenses are available to the deceased's family.

Counselling and Related Travel: Surviving family can receive counselling services and any needed travel costs can be covered. The counsellor will invoice VQRP+ so the family never has to pay out-of-pocket for these services.

In all instances:

  • If the victim(s) is Indigenous living in a fly-in community, they could receive counselling or traditional Indigenous health services in their community.

Service Delivery

The following Service Delivery Organizations delivered VQRP and will now deliver VQRP+ across the province:

Victim Services Toronto

Victim Services of Peel

Victim Services of York Region

Ottawa Victim Services/Sevices aux victimes d'Ottawa

Victim Services of Durham Region

Victim Services of Middlesex County

Victim Services of Haldimand-Norfolk-New Credit

Victim Services of Waterloo Region

Sudbury and Area Victim Services/Services aux victimes du Grand Sudbury

Victim Services of Hastings, Prince Edward, Lennox & Addington Counties

Victim Services of Sarnia-Lambton

Chatham-Kent Victim Services

Victim Services Bruce Grey Perth

Victim Services of Leeds & Grenville

Victim Services of Renfrew County Inc.

Victim Services of Stormont, Dundas, Glengarry and Akwesasne

Victims Services of Brant

Timmins and District Victim Services

Victim Services of Algoma

Victim Services of Peterborough and Northumberland

Niagara Victim Crisis Support Service

Victim Services of Nipissing District

Caledon\Dufferin Victim Services

Victim Services of Windsor and Essex County

Victim Services Wellington

Thunder Bay and Area Victim Services

Kawartha/Haliburton Victim Services

Services aux victimes Prescott-Russell Victim Services

Barrie and Area Victim Crisis Assistance and Referral Service

District of Parry Sound Victim Crisis Assistance and Referral Service

North Simcoe Victim Crisis Services

Victim Services of Huron County

Superior North Victim Services

Muskoka Victim Services

Victim Services-Lanark County

Victim Services of Kingston and Frontenac

Temiskaming & District Victim Crisis Assistance and Referral Service

Victim Assistance Services of Oxford County

Rainy River District Victim Services Program

Wawa and Area Victim Services

Victim Services Elgin

Sunset Area Victim Crisis Assistance and Referral Service

Manitoulin-North Shore Victim Crisis Assistance and Referral Services

Hearst, Kap., S-R-F. Counselling Services/Services de Counselling de Hearst, Kap., S-R-F.

Greenstone Victim Services

Ah-Shawah-Bin Sioux Lookout/Lac Seul Victim Support Services

Services aux Victimes Cochrane-Smooth Rock Falls Victim Services

Hamilton Police Service

Halton Police Services Board



Nishnawbe Aski Nation (NAN)

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