News: Consumer Services

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  • Toronto Area Contractor Ordered to Pay Back More Than $6,000 to Consumers

    On March 21, 2014, contractor Tony Stewart, operating in the Toronto area as Renoclub and Two Oceans Custom Cabinetry Inc., pled guilty to charges under Ontario's Consumer Protection Act. He was ordered to pay back more than $6,000 to consumers and also serve one-year probation.

    Bulletin | Consumer Services

  • Strengthening Consumer Protection for Ontario Drivers

    Ontario is taking steps to strengthen consumer protection and further reduce auto insurance rates, by introducing legislation today that would, if passed, regulate the towing and vehicle storage industries.

    News Release | Consumer Services

  • Door-to-Door Salesperson Sentenced to Five Months in Jail and Ordered to Pay Back More Than $57,000 to Consumers

    On March 21, 2014, Babak Navarchi, operating in the Toronto area as Mr. Tankless Inc., pled guilty to several charges under Ontario's Consumer Protection Act and defrauding the public under the Criminal Code. He was sentenced to more than five months in jail followed by three years' probation and ordered to pay $57,000 restitution to 33 consumers.

    Bulletin | Consumer Services

  • Ontario Dialing Up New Consumer Protections

    Ontario's wireless and cell phone consumers will now get clear information and fewer surprises when they enter into cell phone and wireless services contracts.

    News Release | Consumer Services

  • Cash Store and Instaloans Denied Payday Lender Licences

    Ontario's Registrar of Payday Loans today issued a proposal to refuse recent applications for payday lender licences from Cash Store and Instaloans - both owned by The Cash Store Financial Services Inc.

    Bulletin | Consumer Services

  • Director's Bulletin: Payday Loans

    The Director under the Ministry of Consumer and Business Services Act filed an Application on Friday, June 7, 2013 to start legal proceedings against a payday loans company. This strong action shows the government's commitment to protecting vulnerable consumers, those suffering financial hardship.


    Bulletin | Consumer Services

  • Mississauga Man Posing as Talent Scout convicted of Fraud and Sentenced to Jail

    On January 23, 2014, Saroor Hasan Zaidi, was sentenced to six months imprisonment and ordered to pay more than $86,000 in restitution to dozens of consumers he misled with the promise of acting and modelling jobs. Zaidi had earlier pled guilty to one count defraud the public.

    Bulletin | Consumer Services

  • Consumer Alert: High Interest Bank Loans For Motor Vehicles

    January 10, 2014

    There have been recent media reports of consumers who have complained of being misled into signing high interest bank loans for vehicles that have left them paying over double the price of their vehicle. Don’t let this happen to you.

    Bulletin | Consumer Services

  • Consumer Alert: Propane Delivery Disruption

    The media is reporting that some customers of a particular supplier in eastern Ontario are experiencing delays in the delivery of propane.

    Bulletin | Consumer Services

  • Tips for Decorating Safely During the Holidays

    The Ontario government is providing important electrical safety tips for buying and installing holiday lights and decorations.

    News Release | Consumer Services

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