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What People Are Saying About New Reforms to Strengthen Protection for Ontario Consumers

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What People Are Saying About New Reforms to Strengthen Protection for Ontario Consumers

Ministry of Consumer Services

"We are pleased the Ontario government is moving towards better protection for consumers when they are dealing with water heater salespeople at their front door. It's important that consumers understand their rights and are careful when signing contracts."
-- Michael Lio, Executive Director, Homeowner Protection Centre

"EnerCare strongly supports measures that will enhance consumer protection for Ontarians in the door-to-door water heater rental market. This legislation will go a long way to ensuring Ontario families will be protected from aggressive door-to-door sales tactics by some companies in the province.  We encourage all parties in the legislature to support this Bill in the interest of Ontario consumers."
-- John Macdonald, President and Chief Executive Officer, EnerCare

"Stronger safeguards need to be put in place to protect consumers from aggressive door-to-door sales practices.  This is a very positive announcement for consumers and Direct Energy strongly supports any measures that will increase consumer protection and promote a competitive marketplace.  We are advocates for competition and believe that door-to-door sales can be an appropriate channel to reach homeowners as long as the proper safeguards are in place to protect their interests."
-- Mike Ahearne, Vice-President, Canada Home Services

"Reliance welcomes the Ontario government's announcement of initiatives to prevent abusive and unscrupulous door-to-door sales tactics impacting Ontario consumers.  We believe that the misleading door-to-door practices of some rental water heater sales people need to stop and we applaud Minister MacCharles for taking action."
-- Roger Rossi, Chief Executive Officer, Reliance Home Comfort

"Ontarians work hard for their money. Why just give it away to a company that is going to take your upfront fee but not actually settle with your creditors? I'm pleased the Ontario government is strengthening protections for consumers looking for help from debt settlement companies."
-- Gail Vaz-Oxlade, financial writer and host of "Til Debt Do Us Part"

"Credit Counselling Canada supports the efforts of the Ontario government to protect consumers, as have other provinces, from debt settlement companies that potentially leave consumers worse off."
-- Patricia White, Executive Director, Credit Counselling Canada

"We applaud the Ontario government for taking action to help consumers who use debt settlement services to get their finances in order. Banning high upfront fees, limiting fees and giving consumers clear information is a strong step forward for indebted families in Ontario."
-- Laurie Campbell, Chief Executive Officer, Credit Canada Debt Solutions



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