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One-Window Access For Developmental Services

Archived News Release

One-Window Access For Developmental Services

McGuinty Government Makes It Easier To Find Services And Supports

Ontarians who have a developmental disability are one step closer to having a better, more streamlined way to apply for services and supports.

New regional contact points for adults who apply for developmental services are being created across the province. These regional contact points will be a single window to provide information, confirm eligibility for services and supports, determine service and support needs and link people to services and supports in their community.

The move to regional contact points responds to feedback from people with a developmental disability and their families, by offering a system that is more streamlined and easier to navigate. The one-window approach will eliminate the need to apply at multiple places for services and supports or fill out different application forms.

The nine regional contact points will open for business in July 2011. They are a key part of Ontario's plan to modernize services and supports for people with a developmental disability.

Quick Facts

  • About 50,000 Ontarians have a developmental disability.
  • Ontario invests $1.6 billion each year to help people with a developmental disability live, work and participate in a wide range of activities in their communities. Find out more about the kinds of services and supports that are available.

Background Information

Additional Resources


“Moving to a one-window approach will mean better information and service, less duplication and a fairer application process for people applying for developmental services.”

Madeleine Meilleur

Minister of Community and Social Services

“Speaking as a parent, having one local contact point will help simplify an extremely complicated system in a fair and equitable manner. It will also be a tremendous resource in accessing services and supports that will enhance the lives of our loved ones and help manage "family stress" at the numerous transition stages we face.”

Rick Strutt

Board Member and Past President of Community Living Toronto

Media Contacts



People with Disabilities