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Finding Government Services On The Go

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Finding Government Services On The Go

McGuinty Government Making It Easier For Families To Get The Services They Need

It is now easier for families to find government services such as driver's licence and health card renewals - on the go.

Ontarians can now use their mobile devices to access the Service Location Finder to:

·         Locate the closest service location

·         Find the latest information about the services the centre offers and

          hours of operation

·         Get on-the-spot directions to local offices or kiosks

·         Learn about the various ways to access government services,

          including online, service counter and kiosks.

With nearly 300 integrated ServiceOntario locations across the province, 95 per cent of Ontarians are now within 10 kilometres of an integrated ServiceOntario location and can access driver, vehicle and health card services under one roof. These, and other services, are also available online.

This is part of the McGuinty government's Open Ontario plan to make it easier for families and businesses to access government services.  


Quick Facts

  • Almost 300,000 customers each month use the Service Location Finder from their computers.
  • Top uses for mobile phones after calling include text messaging (67 per cent), taking photos (51 per cent) and mobile web use (35 per cent). For mobile web use, 81 per cent of users access maps and directions and 73 per cent access local information.
  • ServiceOntario delivers close to 46 million customer interactions annually.
  • Birth, death and marriage certificates ordered online through ServiceOntario are guaranteed to be delivered within as little as five days.
  • The online Newborn Registration Service lets parents apply online at one time to register their newborn, and apply for a birth certificate, a Social Insurance Number Card and Canada Child Benefits, including the Ontario Child Benefit.

Additional Resources


“This new tool gives Ontarians one more easy and fast option to access key government services. It is another example of Ontario's continuous commitment to connect families to government services - how, when and where they need them.”

Harinder S.Takhar

Minister of Government Services

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