New Ontario Bereavement Authority to Oversee Funeral and Cemetery Sectors
Province Improving Services for Grieving Families
Starting April 1, 2016, the newly created Bereavement Authority of Ontario (BAO) will oversee the funeral, transfer service, cemetery and crematorium sectors, helping to ensure that Ontarians get the best service possible during their time of need.
Established as a self-funded, independent Delegated Administrative Authority (DAA), the BAO will:
- Offer the convenience of a single point of contact for the funeral and cemetery/crematorium sectors
- Inspect and license funeral establishments, transfer services offering funeral services to the public, and cemeteries/crematoriums
- Have more effective and efficient service delivery and enforcement
The government will continue to manage burial sites, cemetery closures and abandoned cemeteries. It will also provide oversight of the new BAO.
The Delegated Administrative Authority model has a long track record as an efficient and cost-effective means of delivering regulatory programs. DAAs also help enhance program outcomes including consumer protection and public safety.
- Ontario has more than 5,100 registered cemeteries, approximately 2,400 licensed cemetery operators, 2,000 licensed funeral directors, and over 600 licensed funeral establishments and transfer services that offer funeral services to the public.
- More than 90,000 deaths take place each year in Ontario.
- The Bereavement Authority of Ontario is located at 100 Sheppard Avenue East, Suite 505, in Toronto
- As of April 1, 2016, with the repeal of the Board of Funeral Services Act, the Board of Funeral Services (BOFS) will no longer provide services to funeral professionals or the public, which it has done since 1914.
- The Ministry of Government and Consumer Services has a proven track record of effectively delivering programs using the DAA model and is responsible for a number of other administrative authorities including those in the travel, film, real estate, and motor vehicle sectors.
- Different types of DAAs in Ontario
- Know your rights when planning a funeral, burial, cremation or scattering
- Learn about funerals, burials or cremations in Ontario
“Dealing with the death of a loved one, be it a friend, acquaintance or family member, is a difficult and emotional time. The Bereavement Authority of Ontario will help ensure that Ontarians receive services from qualified individuals with high professional and ethical standards. In this way, the sector will help better respond to the needs of grieving families. I would like to thank the Board of Funeral Services, and the Cemeteries and Crematoriums Regulation Unit for the great work they have done to support both the public and the funeral, transfer service, cemetery and crematorium sectors.”