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New Condominium Authority Now in Service to Protect Residents

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New Condominium Authority Now in Service to Protect Residents

Authority Will Educate Condo Community, Help Resolve Disputes

Ministry of Government and Consumer Services

The Condominium Authority of Ontario (CAO) is now in service to better protect condo owners and residents.

The Condominium Authority of Ontario will help ensure condo owners and residents are equipped with the tools and information they need by:

  • Providing owners and purchasers with information about their rights and responsibilities
  • Creating an accessible and affordable dispute resolution service, which will take effect on November 1, 2017
  • Providing important tools and information about living in a condo
  • Offering mandatory training for condo directors beginning on November 1, 2017

Ontario is also implementing new protections for condo communities, which will take effect this fall. Changes will include new disclosure requirements for directors, such as whether they are not owners or occupiers of units in the condo or if they have interests in contracts involving the corporation.

Protecting condo residents in Ontario is part of our plan to create jobs, grow our economy and help people in their everyday lives.

Quick Facts

  • There are currently 1.6 million people living in condos in Ontario and more than 50 per cent of new homes being built in the province are condominiums.
  • There are more than 750,000 condo units in Ontario, up from 270,000 units in 2001.
  • The CAO was created as part of the implementation of the Protecting Condominium Owners Act that was passed in 2015.
  • The government received about 200 recommendations for condominium law reforms through its public consultation process.

Additional Resources


“The Condominium Authority of Ontario will ensure that Ontario is addressing the needs of condo communities across the province. These new regulations will help to build more sustainable condo communities across Ontario so that people who call a condo their home can enjoy peace of mind for years to come. I would like to thank the Condominium Authority of Ontario for the great work they have done and will continue to do to support the condo sector.”

Tracy MacCharles

Minister of Government and Consumer Services

“The Condominium Authority of Ontario will provide a variety of new services and protections to help Ontario’s condo residents get the most out of condominium living. We’ve made available information and training to help improve the way condos are governed, and provided resources and guides to resolve common issues. The CAO’s goal is to improve condo living across Ontario and we are pleased to be the designated authority that will support the sector.”

Tom Wright

CAO Chair

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