Ontario Newsroom

Minister's Statement on the Final Report of the Automobile Insurance Dispute Resolution System Review


Minister's Statement on the Final Report of the Automobile Insurance Dispute Resolution System Review

Ministry of Finance

Today, Charles Sousa, Minister of Finance, released the following statement on the final report of the Dispute Resolution System (DRS) review. 

"I am pleased to receive the final report of the Auto Insurance Dispute Resolution System review.

The report makes 28 recommendations to transform the DRS so that it operates more efficiently and effectively, which would reduce consumer frustration, uncertainty and costs.

These changes would help injured Ontario drivers settle auto insurance disputes faster. They would also help lead to long-term stability in claims costs, which will help lower rates for Ontario drivers.

Led by the Honourable J. Douglas Cunningham, a former Associate Chief Justice of the Ontario Superior Court of Justice, the review received input from 35 stakeholders including written submissions and in-person meetings. Mr. Cunningham delivered an interim report in November 2013 and subsequently consulted on a framework for legislation.

Our government will carefully review the final report and, where appropriate, introduce legislation based on the recommendations.

The DRS review is a key element of the government's Auto Insurance Cost and Rate Reduction Strategy and is part of our government's plan to ensure a fair and affordable auto insurance system for Ontario's nine million drivers.

Making auto insurance rates more affordable for drivers is part of the government's economic plan that is creating jobs for today and tomorrow. The comprehensive plan and its six priorities focus on Ontario's greatest strengths -- its people and strategic partnerships."

Media Contacts

  • For Media Inquiries only:

    TTY: 1-800-263-7776


  • Kelsey Ingram

    Minister's Office



  • Scott Blodgett

    Ministry of Finance





Driving and Roads Government Taxes and Benefits