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Improving Access to Health Services with North America's First Fully Digital Hospital

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Improving Access to Health Services with North America's First Fully Digital Hospital

Ministry of Health

The new Humber River Hospital will be North America's first fully digital hospital, using the most modern technologies to enhance all aspects of quality care delivery and to improve efficiency, accuracy, reliability and safety for patients. Patients will receive better care through enhanced communication, instant access to information and automation of activities across the hospital. 

For example, these digital technologies will include:

  • Self-serve check-in kiosks, which will automate patient records and notify all involved care teams that the patient has arrived at the hospital
  • Immediate charting of diagnostic images for real-time remote consultation with experts
  • Robotic delivery of non-narcotic medications and supplies
  • Automated climate and lighting controls.

The Humber River Hospital redevelopment project consolidated most of the hospital's acute care services at its existing three sites (Church St., Finch Ave. and Keele St.) to a single new hospital facility located on the Downsview campus located at Keele St. and Highway 401.

The hospital's three sites currently have a total of 549 beds, 3,000 staff, about 700 physicians and 400 volunteers. The new hospital will add 107 beds - bringing the total number of beds to 656 - to meet the needs of the growing surrounding community.

Humber River Hospital is a regional acute care hospital, serving a catchment area of more than 850,000 people in the northwest Greater Toronto Area. The new facility is approximately 1.8 million square feet.

The hospital offers a full range of acute care programs and services and is affiliated with the University of Toronto and Queen's University. The hospital offers services including a Centre of Excellence for laparoscopic bariatric surgery, a home nocturnal dialysis program and a major cancer program.

Construction started in September 2011 and reached substantial completion in May 2015. The hospital will start seeing patients on October 18, 2015.

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