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Minister's Medals Honour Excellence in Health Quality and Safety

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Minister's Medals Honour Excellence in Health Quality and Safety

Ministry of Health

Today, Dr. Eric Hoskins, Minister of Health and Long-Term Care, handed out two Minister's Medals to Honour Excellence in Health Quality and Safety. 

Team Medal Award Winner: Weaving a Mosaic of Support

The Team Medal Award winner is Weaving a Mosaic of Support - Caregiver Respite Program from the Mississauga Halton LHIN. Established in 2012, the program was developed through partnering with 18 organizations, caregivers and their families.

The Caregiver Respite Program offers five services that are available to support caregivers in taking care of personal needs while knowing a loved one's care is in the best of hands. They include the following:

  • Emergency respite services have provided care to 420 individuals during emergency circumstances when the caregiver has to be away from home.
  • Out-of-home respite offers two short-stay beds where people can stay in a safe and secure care environment for 2 to 14 days and nights while the caregiver takes a break from their caregiving responsibilities.
  • Adult Day Services has provided for 1,483 individuals at 17 locations, where adults can get out of the house and to meet other adults who share similar interests.
  • In-home Respite Service/ Recharge has provided substitute caregiving for 600 caregivers when required, allowing for people to remain in their home and leading to a decrease in the use of long-term beds, emergency room visits and acute care services.
  • Caregiver Counseling and Education is a 6,000-square-foot Regional Learning Centre with four full-time educators who support caregivers by reviewing their needs and the respite options available; answering any questions; and helping caregivers access the full range of personal support available for health and wellness. Educators also train respite provider staff in a variety of caring skills including for those with dementia, Alzheimer's, difficult behaviors and customer service.

Individual Champion Medal Award Winner: Leah Bergstrome

This year's Individual Champion Medal Award Winner isLeah Bergstrome, an Aboriginal Patient Navigator with the Simcoe Muskoka Regional Cancer Program.

She received the honour for her exceptional work in facilitating and coordinating access not only to cancer services, but to all the basic needs that patients require such as food, shelter, education and other health care services.

  1. First Nation, Inuit, and Métis communities, and with non-Aboriginal partners for the betterment of her patients. She leverages her skills to mentor other providers on how to provide culturally competent care.

Through recognizing and addressing each unique patient's health literacy abilities, Ms. Bergstrome has helped patients have a better understanding of their health and treatment programs, has increased patient awareness and compliance and has improved patient outcomes.

Aboriginal Patient Navigation services have been offered to patients and family members of the Simcoe Muskoka Regional Cancer Program since fall 2013 as part of the Cancer Program's commitment to the Aboriginal Cancer Strategy.

Honour Roll members: individual category

  • Kathy Bitove, Chair, Southlake Regional Health Centre's Corporate Patient and Family Advisory Council
  • Brian Dunne, President & CEO, Participation House Support Services
  • Dr. Michael Lisi, Chief of Staff, Collingwood General and Marine Hospital
  • Lisa McCool-Philbin, Dean of Health, Human Care and Wellness, Schools of Biotechnology and Environmental studies, Canadore College
  • Suzanne Singh, Pharmacist, Mount Sinai Academic Family Health Team
  • Jean West, Director of Mental Health, York Support Services Network

Honour Roll members: team-based category

  • North Bay Transitional Housing
  • BOOMR (Better Coordinated Cross-Sectoral Medication Reconciliation)
  • Carefirst STAR (Seamless/Timely/All-Inclusive/Right-Scaled)
  • The Champlain BASE eConsult Service
  • Headwaters Health Care Centre: Hospital to Home - The Central West Integrated Care Model
  • The Inter-professional Spine Assessment and Education Clinics
  • Mobile Crisis Rapid Response Teams
  • One Care (A Model for Seamless, Integrated Community Support: Collaborating for Client-Centred Care)
  • The Post Stroke Transitional Care Program
  • Screen for Life Mobile Cancer Screening Coach
  • Regional Critical Care Response
  • HNHB Behavioural Supports Ontario Hospital Clinical Leader Program

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