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New Cambridge North Dumfries Ontario Health Team to Provide Better Connected Care for Patients

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New Cambridge North Dumfries Ontario Health Team to Provide Better Connected Care for Patients

Ontario Health Teams Part of Province’s Plan to End Hallway Health Care

Ministry of Health

CAMBRIDGE— Ontario is delivering on its commitment to end hallway health care and build a connected and sustainable health care system centred around the needs of patients. The province is introducing Ontario Health Teams, a new model of care that brings together health care providers to work as one team.

Today, Belinda Karahalios, MPP for Cambridge, was at Langs Community Health Centre on behalf of Christine Elliott, Deputy Premier and Minister of Health, to announce Cambridge North Dumfries Ontario Health Team as one of the first 24 teams in the province to implement a new model of organizing and delivering health care that better connects patients and providers in their communities to improve patient outcomes. Through an Ontario Health Team, patients will experience easier transitions from one provider to another, including, for example, between hospitals and home care providers, with one patient story, one patient record and one care plan.

"This is an exciting time for health care in Ontario as we finally break down the long-standing barriers that have prevented care providers from working directly with each other to support patients throughout their health care journey," said Elliott. "Together with our health care partners, the Cambridge North Dumfries Ontario Health Team will play an essential role in delivering on our commitment to end hallway health care and building a connected and sustainable public health care system centred around the needs of patients."

The Cambridge North Dumfries Ontario Health Team will provide seamless health care services in Cambridge and North Dumfries that will include primary care, hospital services, long-term care, mental health and addictions, home and community care and more. The goal will be to move patients seamlessly through a connected health care system. The Cambridge North Dumfries Ontario Health Team has a five-year plan to transform their local health care system for the better, with a year one focus on eliminating hallway health care, increasing access to primary care services and bolstering access to mental health services for its residents.

"With our new Cambridge North Dumfries Ontario Health Team, patients will benefit from better integrated health care, with a seamless experience when moving between different health care services, providers and settings," said Elliott. "I would like to thank all the health care providers and organizations that helped plan the Cambridge North Dumfries Ontario Health Team; there is lots of work to be done, but with their dedication and hard work, we will continue to improve health care in our communities and ensure Ontarians get the care they deserve."

"As a patient who has experienced firsthand the challenges of accessing care, I'm delighted that Cambridge and North Dumfries has been selected as one of the 24 groups in the province to help transform the health care system," said Corey Kimpson, member of the Cambridge Memorial Hospital's Patient Family Advisory Committee.

"This is incredible news for our community. We are committed to building on strong working relationships within primary care practices and across all sectors to ensure patients receive seamless, team-based care at all points in their journey," said Dr. Sharon Bal, Delta Coronation Family Health Organization co-founder.

"As we continue our work to integrate care, Cambridge North Dumfries Ontario Health Team will put in place 24/7 navigation and care coordination services for patients and families. This work will be implemented in phases and over time will provide care for everyone within the Cambridge North Dumfries Ontario Health Team's population," said Bill Davidson, CEO of the Langs Community Health Centre.

"This is a natural evolution for our community; it builds on our rich history of collaboration and innovation in Cambridge and North Dumfries. We have a five-year plan that will transform our local health care system for the better, with a year one focus on eliminating hallway health care, increasing access to primary care services and bolstering access to mental health services for residents," said Patrick Gaskin, CEO of Cambridge Memorial Hospital.

The Cambridge North Dumfries Ontario Health Team will begin implementing some of their proposed programs and services in 2020 and will communicate with patients and families about the changes and improvements they can expect in their community.

Ontario has a comprehensive plan to end hallway health care, which includes making investments and advancing new initiatives across four pillars:

  1. Prevention and health promotion: keeping patients as healthy as possible in their communities and out of hospitals.
  2. Providing the right care in the right place: when patients need care, ensure that they receive it in the most appropriate setting, not always the hospital.
  3. Integration and improved patient flow: better integrate care providers to ensure patients spend less time waiting in hospitals when they are ready to be discharged. Ontario Health Teams will play a critical role in connecting care providers and, in doing so, helping to end hallway health care.
  4. Building capacity: build new hospital and long-term care beds while increasing community-based services across Ontario.

Quick Facts

  • An Ontario Health Team will be responsible for delivering care for their patients, understanding their health care history, directly connecting them to the different types of care they need, and providing 24/7 help in navigating the health care system.
  • Ontarians can be confident that they can continue to contact their health care providers as they always have to access the health care they need.
  • The first wave of Ontario Health Teams is being approved after an extensive readiness assessment process, which involved significant time, collaboration, research and effort from partners across the health care sector.
  • The government will continue working with its partners to review their applications to become an Ontario Health Team.

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