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Ontario Expands Services at All DriveTest Centres

Backgrounder

Ontario Expands Services at All DriveTest Centres

Ministry of Transportation

On Tuesday, August 4, 2020, Ontario's driver testing services provider, DriveTest, will resume road testing for class G2 and all motorcycle licences as part of the second phase of the reopening of driver examination services across the province. These services are being reintroduced in three phases until full services are restored this fall. The gradual approach ensures that strict protocols are in place to prevent the spread of COVID-19.

Visiting DriveTest Centres

To reduce crowding and ensure physical distancing, most DriveTest centres will serve customers who want to take a knowledge test, exchange a driver's licence and apply for or upgrade a commercial driver's licence on a staggered schedule, based on when they were born.

People with birthdays between January to June will be allowed to visit a centre the first week of reopening and people with birthdays between July to December will have access to DriveTest services the following week:

Customer Birth Month

Dates

January to June

August 4 - August 7, 2020

July to December

August 10 - August 14, 2020

January to June

August 17 - August 21, 2020

Access to DriveTest services will continue to alternate weekly until full services are restored.

Plan Your Trip to DriveTest Before You Go

Learn more about available driver testing services, how to access DriveTest centres, and which customers are being served each week at DriveTest.ca.

Information will be updated every Monday.

Extended Driver's Licence Status

The Ontario government has temporarily extended the validity of all Ontario driver's licences to reduce the need for in-person visits to ServiceOntario or DriveTest. No one will lose their licence due to COVID-19.

For more information, please visit ontario.ca/extendedvalidity.

Phase 1

On Monday, June 22, 2020, all 56 full-time DriveTest Centres reopened for the following transactions:

  • G1 knowledge and vision tests
  • M1 knowledge and vision tests
  • Driver's licence exchanges
    • Out-of-province licences
    • Out-of-country licences (jurisdictions with reciprocal driver's licensing)
    • Out-of-country licences (non-reciprocating jurisdictions)
  • Commercial driver's licence applications and upgrades
    • Knowledge tests
    • Vision tests
    • Medical report submissions
    • Criminal Record and Judicial Matters (CRJM) Check or equivalent document submissions
    • School Bus Driver Improvement Course certificate submissions
  • New Entrant Education and Evaluation Program (NEEEP) / Commercial Vehicle Operator's Registration (CVOR) Test
  • Commercial road tests (Class A, B, C, D, E, F and Z) at 28 locations across Ontario:
    • Barrie
    • Belleville
    • Brampton
    • Brantford
    • Burlington
    • Chatham
    • Clinton
    • Cornwall
    • Downsview
    • Guelph
    • Hamilton
    • Hawkesbury
    • Kitchener
    • Kingston
    • Lindsay
    • London
    • Newmarket
    • Oshawa
    • Orangeville
    • Orillia
    • Ottawa Walkley
    • Peterborough
    • Sault Ste Marie
    • St. Catharines
    • Simcoe
    • Sudbury
    • Thunder Bay
    • Timmins

Phase 2

Starting on Tuesday, August 4, 2020, the following services will be available:

  • Road tests for class G2 driver licences
  • Road tests for all motorcycle licences
  • Commercial road tests (Class A, B, C, D, E, F and Z) at 42 locations across Ontario:
    • Barrie
    • Belleville
    • Brampton
    • Brantford
    • Burlington
    • Chatham
    • Clinton
    • Cornwall
    • Downsview
    • Dryden
    • Espanola
    • Fort Frances
    • Guelph
    • Hamilton
    • Hawkesbury
    • Kenora
    • Kitchener
    • Kingston
    • Lindsay
    • London
    • New Liskeard
    • Newmarket
    • North Bay
    • Oshawa
    • Orangeville
    • Orillia
    • Ottawa Walkley
    • Owen Sound
    • Pembroke
    • Peterborough
    • Renfrew
    • Sault Ste Marie
    • Smiths Falls
    • St. Catharines
    • Stratford
    • Simcoe
    • Sudbury
    • Thunder Bay
    • Tillsonburg
    • Timmins
    • Walkerton
    • Windsor
  • Part-time Travel Point locations will resume driver examination services as locations become available for the public's use.

Phase 3

Starting on Tuesday, September 8, DriveTest centres and Travel Point locations will be fully operational, as long as it remains safe to do so. This would include class G road-testing services. Commercial road test will be available at the remaining eight commercial driver testing locations across Ontario:

  • Bancroft
  • Brockville
  • Huntsville
  • Kapuskasing
  • Kirkland Lake
  • Mississauga
  • Sarnia
  • Woodstock

New Health and Safety Protocols

To protect the safety of Ontarians, DriveTest will also require customers to wear face coverings inside centres and during road tests, sanitize their hands when they enter the building and undergo temperature checks before road tests.

All DriveTest staff will wear appropriate personal protective equipment when serving customers. In addition, driver examiners will be equipped with face shields, sanitizer packages and seat covers when conducting road tests.

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