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Transforming Ontario's Employment Services


Transforming Ontario's Employment Services

Ontario is transforming its employment services to help more people find and keep quality jobs and increase the number of businesses finding the right workers with the right skills.

Ontario's employment and training programs are critical to building a skilled workforce. However, a 2016 report from the Auditor General identified that Ontario's employment and training programs were not effectively helping people find and keep full-time jobs, and that the government lacked labour market information that would help meet the current and future labour needs of Ontario.

Ontario's plan for transforming employment services includes:

Launching a refreshed website to support job seekers

  • A refreshed labour market information website with 500 job profiles will help learners, job seekers and explorers make more informed decisions about their education and career goals.

Easier access to the Job Bank for job seekers and businesses

  • Job seekers can now easily access the Job Bank through the labour market information website to search for full-time or part-time employment anywhere in Ontario - or across Canada.
  • Employers can use the Job Bank to find the right workers for their business by advertising jobs for free to thousands of people and getting a list of potential candidates matching the job requirements.

Integrating social assistance employment services into Employment Ontario

  • 2018 Auditor General's report found that oversight of the Ontario Works program and the service managers that deliver it is ineffective. Service managers are not adequately held accountable for their efforts to help Ontario Works recipients overcome significant barriers and find employment to become self-reliant.
  • Employment programs for Ontario Works and the Ontario Disability Support Program will be integrated into Employment Ontario to create one efficient, cost-effective system that's easy to use, helps all job seekers and better supports employers.
  • The government will consult with First Nations Ontario Works delivery partners on the future design of employment services in First Nations communities. 

Introducing a new competitive, local service delivery model

  • A more locally-responsive service planning and delivery model will better meet the employment and training needs of individuals, businesses and communities.  Organizations will be selected to manage the employment services system in each catchment area.
  • Employment service system managers will be selected based on those best positioned to manage the system and deliver results. The competitive process to become a service system manager will be open to any public, not-for-profit and private sector organization, as well as consolidated municipal service managers and district social services board service managers.
  • The new model will be phased in, starting with three prototypes in fall 2019.

Ensuring employment services work effectively with other government services

  • Employment services will work more effectively with other government services, including social assistance, so when people find themselves facing barriers to employment, they can get the help they need to return to work.

Changes to Ontario's employment services will be implemented gradually over several years. More details will be available in the coming months.

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