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New Protections for Condo Communities Now in Effect

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New Protections for Condo Communities Now in Effect

CMRAO Will Oversee Condo Managers and Management Providers

The Condominium Management Regulatory Authority of Ontario (CMRAO) is now in service to ensure condo communities are being well managed to better protect condo owners and residents.

The CMRAO will help ensure stronger consumer protection for people living in condos in Ontario by regulating and licensing condo managers and providers. The CMRAO will:

  • Review licence applications to ensure applicants are qualified and that they have successfully completed applicable education or examination requirements. 
  • Offer a public complaints and enforcement process which will take effect on February 1, 2018.
  • Provide online information about licensed condo managers and management providers.
  • Administer a code of ethics which is proposed to take effect on February 1, 2018.
  • Respond to public inquiries by phone or email.

Ontario is also implementing new protections for condo communities effective this fall, including new disclosure requirements for directors, such as whether they are not owners or occupiers of units in the condo, or if they have interests in contracts involving the corporation.

Protecting condo owners and residents in Ontario is part of our plan to create jobs, grow our economy and help people in their everyday lives.

Quick Facts

  • There are currently 1.6 million people living in condos in Ontario and more than 50 per cent of new homes being built in the province are condominiums.
  • There are more than 750,000 condo units in Ontario, up from 270,000 units in 2001.
  • The CMRAO was created as part of the implementation of the Protecting Condominium Owners Act that was passed in 2015.
  • The government received about 200 recommendations for condominium law reforms through its public consultation process.

Additional Resources


“This is a big step in the right direction in ensuring condo residents can be confident that their communities are being well managed. For the first time in Ontario there will be licensing requirements for all condo managers. I would like to thank the Condominium Management Regulatory Authority of Ontario for the great work it has done and will continue to do.”

Tracy MacCharles

Minister of Government and Consumer Services

“As more and more people choose to live in condominiums, the growth and importance of the condo management sector is a crucial part of that development. We are confident that the new licensing and education requirements will not only help improve the quality of condo management services, but improve the integrity of the sector as a whole, building confidence for Ontarians who choose condo living.”

Aubrey LeBlanc


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